How-to Guides
To test a beta or draft version of your iPhone app, you will need:
an iPhone or iPod touch running iOS 13 or later;
an internet connection;
an email address;
the TestFlight app.
Receiving Access to the test app
To get started, send us the email address with which you want to access the test app link.
Once you hear that we've sent you a link, check your mailbox for an email from TestFlight (no_reply@email.apple.com). The email often goes into your 'Other' folder or may end up in Junk, so it's best to search your entire mailbox.
When you click the 'View in TestFlight' button, a web page will open with a code which you will need once you open TestFlight.
Installing TestFlight
Install TestFlight on the device you’ll use for testing. Search for "TestFlight" in the App Store, or open this link on your iPhone: https://itunes.apple.com/us/app/testflight/id899247664.
Open TestFlight and register a profile to begin using the service.
Click on the 'Redeem' link on the top-right of the screen.
Add the code that you received on the webpage opened from your TestFlight email (see point 3 above).
If you have issues when installing, check out this troubleshooting guide.
Accessing your App
After your app has installed on your device, tap the 'Open' button. Just like any normal app, your app icon will also appear on your home screen to return to at any time. Your app icon should have a yellow dot next to the name - that's how you can tell that it's a test app.
Open your app and go through the app to play around with it.
Downloading a second Test version
If changes have been made to your test app and you'd like to open the new version, be sure to delete the previous app before installing the new one, as follows:
1. Remove the old test app:
On your home screen, tap and hold down the app icon of the previous app.
Tap on 'Remove app'.
Tap on 'Delete app'.
2. Install the new test app:
Open your TestFlight app.
Check that you have the latest version available for download as follows:
Your app says that it will expire between 80-90 days;
Or open the listing, click on 'App Details', and confirm that the Release Date is as per the latest release.
Install the app.
Testing your app
While reviewing your app, you may notice bugs or identify changes that you'd like to make.
In addition to making notes, you may also want to take screenshots and screen recordings:
Take a screenshot:
It is best to take screenshots of the elements which you'd like to discuss.
Here's how to take a screenshot on your iPhone: https://support.apple.com/en-za/HT200289
The screenshot will be saved in your Photos app. You can add drawings and text to your screenshot with Markup.
Take a screen recording:
You may want to show a particular behaviour, for example what happens when a link is tapped on etc.
Here's how to record the screen on your iPhone: https://support.apple.com/en-us/HT207935